Last-Mile Delivery Methods in E-Commerce: Does Perceived Sustainability Matter for Consumer Acceptance and Usage?

Ecommerce in Rural Areas and Environmental Sustainability: The Last-Mile Delivery

Ecommerce models offer many benefits for business operations, such as convenience and easiness, decreased cost of inventory management, expanded customer base, enabled globalization and business analytics, etc. Virtual business models also promote sustainability by reducing energy and resource usage. Despite its pronounced benefits, ecommerce is still subject to challenges of environmental sust...

The Future of Last - Mile Delivery

Transshipment Networks for Last-Mile Delivery in Congested Urban Areas1

This paper introduces the concept of transshipment networks, a collection of strategically located transshipment platforms, for efficient and flexible last-mile delivery in congested urban areas. By implementing transshipment platforms, logistics operators can select the locations, light-freight vehicle types and operating schedules that best fit specific distribution strategies, and, simultane...

Minimizing waiting time in last mile delivery for smart city

Customers consider a reliable and on-time last mile delivery in Omni-channel business as important as price and good’s quality. We focus on minimizing the waiting time for customers and carriers in last mile delivery. We model the problem as an optimization problem and develop Genetic Algorithm to solve it.

How does perceived risks complement switching costs in e-commerce?

Customer acquisition and retention are two phases of an e-commerce life cycle. Switching costs and perceived risks affect both, but in different ways. This study examines these two well known, often contradicting variables in an integrated frame work and asks: Can perceived risks complement switching costs to give rises to new customer loyalty strategies for e-commerce enterprises? That is, do ...